SPECTRA TICKETING SYSTEM
As a valued Spectra client, you can now create and submit support tickets conveniently from anywhere and at any time using this app.
Typography
Roboto
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Color Palatte
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About the client
Spectra is a customer-focused company dedicated to providing seamless support solutions. With a strong commitment to efficiency and reliability, Spectra ensures that clients receive prompt and effective assistance through its innovative ticketing system. Their goal is to simplify issue resolution and enhance customer satisfaction.
Saudi Arabia 
Your Gateway to Hassle-Free Support!
Experience seamless issue resolution with the Spectra Ticketing System. Submit and track support tickets anytime, anywhere, with a dedicated team ensuring quick and efficient assistance. Stay informed with real-time updates and enjoy a smooth support experience.
Swift
Swift
java
java
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Productivity
Productivity
3.5 Months
The Process
Ideation
We analyze how top companies globally have aligned their safety and emergency response strategies with their architecture plans and the factors that often lead to safety systems falling short.
Competitor Analysis
We carefully studied other safety apps in the market. Most of them only did one thing - send alerts. But we saw that buildings needed more. They needed a complete solution that would help before, during, and after emergencies.
Design & Development
Our teams designed intuitive mobile interfaces that present safety guidelines in an easily understandable and navigable manner. Everything in the app was built from scratch, tested, and refined until the client was satisfied with the overall end product.
Implementation & Testing
We didn't just test in our office – we went to real buildings. Security teams, office workers, and visitors tried every feature. Valuable user feedback helped us make the app even better and easier to use.
Launch & Support
Once we had the go-ahead from our client, we deployed and launched the app across iOS and Android while providing continuous support for future updates and feature additions.
Project results
Users can create, submit, and track support tickets effortlessly.
The dedicated support team ensures quick responses and resolutions.
Stay informed with automated notifications and live status tracking.
Intuitive design makes it easy to navigate and submit requests.
Frequently Asked Questions
Find answers to common questions and get the help you need.